Patient Payments

Streamline Payments on the Most Widely Adopted Clinical Data Platform

Empower your sites to provide a worry-free patient experience with Patient Payments. Combining convenience with patient care through myMedidata, it’s a straightforward solution for more efficient trials and delighted study participants.

Patient Payments in Action

Eliminate Financial & Administrative Burden

Keep patients in the driver’s seat by allowing them to select a preferred payment method through myMedidata.

Provide Excellent Patient Engagement

The myMedidata portal and Help Desk ensure patient assistance and engagement.

Swift Payment Processing Enabled by Unified Data Flow

Seamless automation through integration with EDC and eCOA allows for rapid payment processing actions.

Convenient and Reliable Payments

Patients select preferred payment options with access to detailed and transparent payment receipts.

A Better Way to Engage Patients

The most robust set of features in the industry. Medidata Patient Payments is reliable, flexible and provides integrated payment options enabling best-in-class patient engagement experiences.

Payment Processing

Automated and Secure Payment Processing

Sponsors and CROs gain a comprehensive view and management of patient payments.

Data Flow

Integrated Data Flow from EDC and eCOA

Seamlessly integrated and automated through EDC and eCOA data, all on the Medidata Platform.

User Access & Visibility

Easy Access and Full Visibility for All Users

User-friendly interfaces, data accessibility, and real-time information sharing improve efficiency and enhance patient care.

Patient Payment Options

Preferred Payment Options for Patients

Patients have full control and visibility of payments, choosing their preferred method of reimbursement directly in their myMedidata app.

Learn More

Patient Payments

Streamline payments on the most widely adopted clinical data platform.

The Medidata Guide to Patient Reimbursements White Paper

Learn about the first industry initiative to include patient and site experiences to understand why clinical trial patient retention is challenging.

Analyzing feedback from Medidata’s Patient Insights Program, the Medidata SiteTech Board powered by the SCRS (Society for Clinical Research Sites), and the extensive 2023 industry survey conducted by Industry Standard Research (ISR) on behalf of Medidata, we share insights that shape the patient, site, and sponsor experience regarding the financial aspects of patient-level engagement.