Career
Billing Operations Analyst
Finance
United States - NY, New York
Requisition ID
540945
About our Company:
Medidata: Powering Smarter Treatments and Healthier People
Medidata, a Dassault Systèmes company, is leading the digital transformation of life sciences, creating hope for millions of people. Medidata helps generate the evidence and insights to help pharmaceutical, biotech, medical device and diagnostics companies, and academic researchers accelerate value, minimize risk, and optimize outcomes. More than one million registered users across 2,000+ customers and partners access the world's most trusted platform for clinical development, commercial, and real-world data. Known for its groundbreaking technological innovations, Medidata has supported more than 30,000 clinical trials and 9 million study participants. Medidata is headquartered in New York City and has offices around the world to meet the needs of its customers. Discover more at www.medidata.comand follow us on LinkedIn, Instagram, and X.
About the Team:
The Billing Operations Analyst will help with financial activities for Medidata Solutions, including billing operations, invoicing and cash collections. To ensure success in this role, you will be asked to be diligent, detail-oriented, and willing to adapt to a constantly fast-paced and changing environment. This role is critical to the success of the finance organization and its assistance in evaluating contract language, ensuring the accuracy of billing schedules, and accountable customer-facing communication on behalf of Medidata Solutions.
Responsibilities:
- Implement billing operations to maximize effectiveness and accuracy.
- Audit the accuracy of billing information entered in the system and monitors the operation of the billing systems.
- Develop solutions to billing issues and works with systems design to implement new features.
- Review contracts to ensure billing accuracy within the accounting system
- Review/validate legacy data to ensure accuracy
- Research and resolve discrepancies
- Perform manual adjustments to correct billing errors in system
- Manually create/adjust/update billing and revenue forecasts
- Provide billing-related reporting to internal and external customers
- Perform research to resolve both internal and external customer questions regarding invoicing and other contract-related questions
- Maintain a high level of focus on customer service and ensure responsiveness to inquiries
- Help with monthly and quarterly accounting procedures
- Support contract financial performance tracking for all GTM Segments being a trusted finance partner for both internal/external stakeholders. Areas of support include commercial finance, data entry, accounting support and reporting
Assist in ensuring billing/usage information is entered accurately within the systems used for tracking
Provide billing/usage related reporting to internal and external stakeholders
Complete monthly pro forma invoicing process for key contracts and customers
Perform research to resolve both internal and external customer inquiries regarding invoicing/usage, AR AP reconciliations, and other contract-related questions
Qualifications:
- Proficient with Microsoft Office software, especially Excel, required
- Previous billing experience helpful
- Bachelor's Degree in related field is required
- Outstanding customer service and service orientation
- Experience working in Salesforce and/or Workday
- Ability to work in a fast-paced, demanding work environment.
- Excellent organizational skills and ability to manage multiple tasks and competing demands
- Strong written and verbal communication skills
The salary range posted below refers only to positions that will be physically based in New York City. As with all roles, Medidata sets ranges based on a number of factors including function, level, candidate expertise and experience, and geographic location. Pay ranges for candidates in locations other than New York City, may differ based on the local market data in that region. The base salary pay range for this position is $64,800 - $88,000.
Base pay is one part of the Total Rewards that Medidata provides to compensate and recognize employees for their work. Most sales positions are eligible for a commission on the terms of applicable plan documents, and many of Medidata's non-sales positions are eligible for annual bonuses. Medidata believes that benefits should connect you to the support you need when it matters most and provides best-in-class benefits, including medical, life and disability insurance; paid time off; paid sick leave; Employee Assistance Program; and paid parental leaves.
Applications will be accepted on an ongoing basis until the position is filled.
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Note: Please be on the lookout for job scams. Medidata recruiters will never ask applicants for monetary compensation, credit card, or banking details.